Frequently Asked Questions
Can I claim treatment fees from my health fund?
You will be able to claim parts of your treatment costs from both Medicare and your health fund. Our friendly receptionist will be able to tell you how much initial and follow up consultations are over the phone. Each doctor has their own schedule of fees that relate to the complexity of treatment. Their PA will be able to provide you with a written quote if it is likely that there will be any out of pocket expenses for a particular treatment.
Do I need a referral?
While you can been seen without a referral by one of our doctors, to be able to claim back the Medicare subsidy you will require an up to date referral from a doctor. You can check with your doctors PA as to whether or not your exisiting referral is up to date or not.
How many consultations will I need?
While most patients are able to make decisions as to their treatment, after a single consultation, some people require extra time / consultations before feeling they are able to make an informed decision about their treatment options. You will be free to make as many appointments as you need before deciding on a course of treatment. Because our doctors work in a multidisciplinary team, you are quite likely to be referred to one of the other team members for a formal consultation. Your treating doctor will arrange these as necessary.
What should I bring to my first visit?
You should bring all paperwork, referrals, scan results, scans, biopsy results and relevant medical documents to your first visit so your treating doctor can review these.